When did you last check that your CCTV is actually recording and that the footage is something you could hand to the police if you needed to? A lot of systems in Gillingham look fine on the monitor but have been silently failing to record for weeks – a full hard drive, a lapsed date and time setting, or a camera that has slowly lost focus.
If you are not sure your system would stand up when you actually need it, that is exactly the kind of thing our CCTV repair and maintenance visits are for. We check recording, storage, remote access and image quality, not just whether the picture appears on screen.
Cameras, recorders and cabling – what usually fails
Most CCTV faults come down to one of a handful of components: the camera itself (lens fogging, IR failure, water ingress), the cabling and connectors (corrosion, physical damage, poor original termination), the power supply, or the recorder (hard drive failure, firmware issues, a dead board).
Knowing which of these is most likely for a given symptom – a blank camera versus a whole system down, for example – lets us go to a job with the right parts and diagnostic approach, rather than working it out from scratch on site every time.
Typical CCTV repair pricing
Every job starts with a free, no-obligation site survey and quote, so prices below are a general guide rather than a fixed cost – the actual price depends on the fault, the system and access.
Call-out and diagnostic visit
from around £45–£75
Single camera replacement
typically £80–£200 plus camera cost
Cabling repair (per run)
typically £70–£180
DVR/NVR replacement
typically £150–£450 plus unit cost
Annual service visit
from around £90
Commercial CCTV repair
Faults on a shop, warehouse or office system? We diagnose and repair commercial CCTV across Gillingham and the surrounding area, with a free site survey first.
Request a surveyCCTV repair for shops and retail units
A retail unit relying on CCTV for stock loss, till area cover and shopfront security cannot afford long gaps in recording. We prioritise fault-finding that gets cameras and recorders back online quickly and can set up a regular servicing schedule so faults are caught on a visit rather than after an incident.
Repairs done to manufacturer specification
Manufacturer-specification repairs
Cameras, recorders and cabling are repaired or replaced in line with manufacturer specification, not a quick workaround.
Fully insured
We carry insurance covering the work we do on both domestic and commercial properties.
Free, no-obligation site survey
We look at the system in person before quoting, so the price reflects the actual fault.
GDPR advice where relevant
Where a system covers shared or public-facing areas, we can advise on GDPR-related considerations.
CCTV repair near Gillingham
As well as Gillingham itself, we regularly carry out CCTV repair and servicing work in Chatham, Twydall and Luton and other towns and villages within our coverage area.
If your property is nearby but not listed by name, get in touch – our 30-mile radius from Rainham and Gillingham covers most of Medway and north and mid Kent.
Local CCTV repair across Medway and Kent
Based in Rainham and Gillingham, we cover CCTV repair and maintenance across Medway, north and mid Kent and the Thames Gateway – a roughly 30-mile radius that keeps response times realistic.
That local coverage applies to both scheduled servicing and faults that need sorting quickly.
We'll always tell you plainly whether a fault is worth repairing or whether the system has genuinely reached the end of its useful life – there's no benefit to us in recommending more work than a job needs.
That starts with a free, no-obligation site survey, so you have the full picture before deciding anything.
CCTV Repair & Maintenance in Gillingham, common questions
App stopped connecting?
We fix remote access, firmware and connection issues as well as hardware faults – get a free quote to sort it.
Fix my CCTV app