Faversham, Kent · ME13
Security for restaurants: risks and specification
Till shrinkage, delivery-door theft and disputed customer incidents. This page sets out what a Faversham restaurant should be asking for, and where apartment intercom systems fit into it.
- Sector: restaurants
- Lead service: CCTV systems
- Exposure: Late-night close and early-morning deliveries.
Primary risk
Till shrinkage, delivery-door theft and disputed customer incidents.
First priority
Rear delivery door camera
Common pitfall
The recorder sitting on the office desk in full view, so the footage of the burglary leaves with the burglar.
What is actually at risk
Till shrinkage, delivery-door theft and disputed customer incidents.
Exposure window: Late-night close and early-morning deliveries.
The duty that drives the design
Ignore this and the system may work perfectly while still being the wrong system for restaurants.
- Licensing conditions often require footage to be retained and produced to police on request
The specification, itemised
- Rear delivery door camera
- The back door is how stock disappears at almost every site we attend.
- Front-of-house wide view for slip, trip and dispute claims
- Defends against claims as much as it deters theft.
A common design error on this trade
The recorder sitting on the office desk in full view, so the footage of the burglary leaves with the burglar.
Where apartment intercom systems fit
A shared entry system serving multiple flats or units from one or more entrance points, allowing each resident to see and speak to a caller and release the door remotely.
- Buildings replacing an ageing audio-only entry panel with video
- Blocks of flats with a shared main entrance
The limits, stated plainly
Every approach has an edge; here is where this one sits.
- App-based release depends on residents' own network connections, which are outside the installer's control.
A different option for the same problem
- Fob-only communal access with no intercom
- Residents do not need to vet visitors before entry, only control who has a key equivalent.
The support call this sector makes most: cCTV not recording
Once a system has been in a while, live view works but there is no footage to play back is a common reason for a restaurant to ring.
Usually it comes down to failed or unformatted hard drive, surveillance drives are written to continuously; a consumer desktop drive in an NVR typically drops out within a couple of years.
Before booking anyone, check the record schedule grid is filled for all seven days.
What Faversham adds to the brief
Faversham work tends to cluster near the Guildhall and Standard Quay, where the housing stock is mostly modern Perry Court estates and medieval and Georgian listed terraces, and that mix decides where cable can run and where detection earns its place.
Faversham questions we get asked
Security for restaurants: risks and specification
Local detail for Faversham
- Faults diagnosed before parts are ordered
- Cabling, containment and making good carried out in-house
- Quotations itemised so each part can be questioned
Have the design justified line by line
Tell us what an incident would actually cost this business and the priorities more or less write themselves.
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