Sole Street, Kent · DA13
Diagnosing concern about tailgating through access-controlled doors on Sole Street systems
Reduce unauthorised entry by people following an authorised user through a door. This page covers the causes worth checking on panic alarm systems, what you can safely check yourself, and what an engineer does on the visit.
- Fault: concern about tailgating through access-controlled doors
- System in view: panic alarm system
- Priority: safe to handle as planned work
Symptom
Multiple people observed entering on a single valid card presentation
Check first
Observe whether propping habits occur at particular times, such as deliveries or shift changes
Likely cause
No physical barrier preventing multiple entry
How this shows up
Put plainly, the goal is that reduce unauthorised entry by people following an authorised user through a door.
- Multiple people observed entering on a single valid card presentation
- Access log shows fewer entries than the number of people known to have entered
The relevant hardware on panic alarm systems
Diagnosis on a panic alarm system follows its own sequence, because the failure points sit elsewhere.
- Silent or audible output option
- Chosen depending on whether alerting an aggressor is desirable.
- Signalling to a monitoring centre where fitted
- Passes the event on for a response to be arranged.
What tends to be behind it
- No physical barrier preventing multiple entry
- A single door with an electric lock relies entirely on user behaviour to prevent tailgating unless a barrier or interlock is added.
- Door propped open habitually
- Staff wedging a door open for deliveries or convenience defeats the access control system entirely for that period.
Why it matters more on a home with boat or caravan storage
- Access route used to bring the vehicle or vessel onto and off the property
- That is the access route that needs to be covered reliably, which is why concern about tailgating through access-controlled doors there is worth fixing rather than living with.
- Camera covering the specific storage position
- General driveway coverage may not extend to wherever the item happens to be sited, so its exact position needs its own view.
How we put it right
This fault is safe to handle as planned work.
- 1Advise on physical measures such as interlocking doors or turnstiles where tailgating risk is significant
- 2Provide a briefing document for staff supporting any policy change around door use
Two things worth trying
Nothing below needs a screwdriver, a ladder or the cover off anything.
- 1Observe whether propping habits occur at particular times, such as deliveries or shift changes
- 2Compare headcount at busy times against the number of access log entries for the same period
A limit worth knowing before you spend anything
Silent panic signalling requires a monitoring arrangement to be of any use beyond an audible deterrent. Buttons tested regularly as part of routine walk testing, with battery-powered wireless units checked on the standard replacement schedule.
On the ground in Sole Street
Across the DA13 postcodes, station-platform-adjacent properties have unusual approach lines, we site cameras to cover the platform-side fence as well as the road frontage.
Preventing a repeat
Combine any technical anti-tailgating measures with a clear staff policy, since equipment alone cannot fully prevent people choosing to hold a door open.
Sole Street questions we get asked
Diagnosing concern about tailgating through access-controlled doors on Sole Street systems
Local detail for Sole Street
- Remote assistance available for setting and app problems
- Independent installer based in Chatham, Kent
- Covers Sole Street and the surrounding Kent area
Talk it through before booking
Send a photo of the fault text or the screen and we will tell you what we think it is before anything is booked.
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